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We’re eager to learn about your project and how we can help you achieve your goals. Fill out our contact form, and we’ll be in touch within a day, ready to share fresh ideas and insights tailored to your needs.
Your success starts with a conversation, and we can’t wait to begin!
Payments FAQs
How do I order/make a payment?
You can easily order from our flexible dashboard, which we built to make it easier and quicker for you to start. You can pay directly in the dashboard using a card or pay via bank transfer.
If you want an invoice first, just let us know, and we will send one over.
Can I monitor my orders?
All your previous and current orders will be available within the Contactora dashboard.
Where can I access my invoices?
You can find all your invoices within the Contactora dashboard.
Can I cancel my plan or subscription?
You can do this directly from your Contactora dashboard. No need to fill out any forms or call us. Stop and start your plan as you need.
In what currencies do you accept payment?
We accept payments in USD, GBP, and EUR. While prices are displayed in USD due to our global customer base, you can switch to your preferred currency on the Contactora dashboard.
Where are you located?
Contactora is based in the UK, but we are a fully remote team of SEO experts. Being remote allows us to find the best talent regardless of location.
Reports FAQs
How do I track my campaign?
We don’t believe in overloading you with data and emails, but we love to keep things organised. This is why we built a simple shared Client workbook that runs in real-time.
You can see at any moment:
- Which tasks we are working on + all previous tasks
- Actions you/we need to complete
- Target pages for link building. With KW metrics & current ranking positions
- All live links we have built
- All planned and published content topics, draft files, etc
- All project files + anything you’ve shared with us
Each link is detailed with:
- Full link URL
- Target page URL
- Anchor text
- SEMrush metrics, including AS & traffic
- Date live
From the content section, you can view all content planned and approve or reject topic ideas. You can even add your own topic ideas. All this is contained within your workspace folder, where all project files are found. Everything from the website quality audit to any disavow files can be accessed with a click.
Do I get performance reports for rankings, etc?
You will have access to our reports dashboard (which is different to your client workbook and the dash.contactora.com area). It is all about your rankings, backlinks and other technical data that will frequently change. This is real-time data, and you can access your reports dashboard anytime.
You can also request PDF reports at any time.
Can I get whitelabel reports?
Yes, whitelabel reports are available. Please speak to our [email protected] team to discuss the options.
Can I still access reports and my client workbook when my Sprint has finished?
You will still get access to the reports dashboard for 30 days after your sprint has ended. For a small fee, you can have ongoing access to your reports dashboard once your sprint has ended. All monthly authority link building, content writing and sprints include access to the reports dashboard.
You will have lifetime access to your client workbook, client folder and Contactora dashboard, where you can view orders, invoices and services.
Sprint FAQs
What are SEO Sprints?
SEO Sprints offer a faster and more effective approach to SEO. SEO involves actions that must be taken in a certain order. Firstly, you need to establish a solid foundation and create a plan. Next, you should create topically relevant and optimised content and tie everything together with authoritative links.
It doesn’t make sense to offer SEO plans that include all of these components for a monthly fee. You should focus solely on content and links by the second month. This is why Contactora focuses on Sprints, Links, and Content.
Do you fix the issues found in the Foundation Sprint?
No, the foundation Sprint creates a strategy & list of immediate actions that you can take away and implement in-house, or we can do it for you for a separate cost.
Are SEO Sprints cheaper than traditional SEO retainers?
Typically, yes. If compared side by side, you will save money by paying for exactly what you need and no more.
Link Building FAQs
Are Contactora links safe?
Absolutely. We exclusively create white hat links, steering clear of PBNs, link farms, or any dubious link-building tactics. All links are established via genuine outreach, which involves identifying reputable sites, validating their metrics, and negotiating with site owners for link placement.
How does Contactora determine which sites are suitable for link placement?
We check each potential site for the following metrics.
- Trust – Is the site trustworthy
- Relevance – We only build links from sites that are relevant to your business
- Traffic – We ensure that the site has real traffic
- Real – Each site is assessed to ensure it is real and not part of a link farm or PBN.
What if my link is taken down or broken?
If your link is removed or breaks within three months of publication, we will repair or replace it with a similar link. We’ll do our best to rectify issues arising after three months, but a small fee may be applicable.
Do you provide reports or analytics on the performance of the links?
You can find the link in your client workbook once the link is live. We don’t monitor traffic from the link to your site, but we can help guide you on how to do this within your Google Analytics account.
Content FAQs
Can I review the content before it is published?
We will send the doc to you for approval before it goes live. You can view the draft directly from your client folder and make any comments or suggestions within the document.
Do you use AI writing tools?
Yes, we utilise AI tools and have done so way before the 2023 GPT buzz arrived. We use AI to speed up the briefing staging and for grammar and spelling final checks. We never use unchecked AI-generated content. All content is manually optimised and proofed by real human writers. Honestly, no marketing agency will safely say they don’t use AI.
Who owns the right to the content you produce?
You 100% own the content. We will never use your content anywhere else. It is yours.
What about plagiarism?
All our content is passed through a quality check tool, which will check for plagiarism, quality, readability and SEO optimisation. If it fails one of the checks, it is rewritten.
Can I get a revision on the content?
Yes, we have unlimited revisions. You have full access to the document, so you can comment, suggest changes or make edits directly. It is rare to need more than 1-2 revisions.
