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We’re eager to learn about your project and how we can help you achieve your goals. Fill out our contact form, and we’ll be in touch within a day, ready to share fresh ideas and insights tailored to your needs.

Your success starts with a conversation, and we can’t wait to begin!

Payments FAQs

How do I order/make a payment?

You can easily order from our flexible dashboard, which we built to make it easier and quicker for you to start. You can pay directly in the dashboard using a card or pay via bank transfer.

If you want an invoice first, just let us know, and we will send one over.

Can I monitor my orders?

All your previous and current orders will be available within the Contactora dashboard.

Where can I access my invoices?

You can find all your invoices within the Contactora dashboard.

Can I cancel my plan or subscription?

You can do this directly from your Contactora dashboard. No need to fill out any forms or call us. Stop and start your plan as you need.

In what currencies do you accept payment?

We accept payments in USD, GBP, and EUR. While prices are displayed in USD due to our global customer base, you can switch to your preferred currency on the Contactora dashboard.

Where are you located?

Contactora is based in the UK, but we are a fully remote team of SEO experts. Being remote allows us to find the best talent regardless of location.

Reports FAQs

How do I track my campaign?

You can access all your reports from the project management system. If you already have access, log in here.

When you start working with us at Contactora, we will give you access to our project management system, allowing you to access all aspects of your project.

Our project management system ensures that all current and completed tasks are clearly visible, along with all files and media assets. This transparency keeps you well-informed about the progress of your project.

Do I get performance reports for rankings, etc?

Yes, we will give you access to a Looker Studio report built specifically for your project. We can also build custom reports available as an add on to any campaign.

Can I get whitelabel reports?

Yes, whitelabel reports are available. Please speak to our [email protected] team to discuss the options.

SEO FAQs

Do you fix the issues found in the Foundation Strategy?

No, the foundation strategy creates a strategy & list of immediate actions that you can take away and implement in-house, or we can do it for you for a separate cost.

Are SEO Sprints cheaper than traditional SEO retainers?

Typically, yes. If compared side by side, you will save money by paying for exactly what you need and no more.

Why do I need a strategy/foundation for my SEO campaign?

Without a strategy, it is a game of guessing. The strategy doesn’t just help plan out the campaign over a 12-month period. During the strategy phase, we also look into all elements that could hold the campaign back.

So many SEO agencies will stick to a retainer with monthly site audits, and by month 6, the most fundamental issues will still not be solved. We have seen this time and time again.

It is important to get the on-page issues out of the way before content marketing and link building begins. You do not need monthly site audits unless your site has a vast amount of changes on a weekly basis.

By addressing the strategy and roadblocks early on, they can be detected and solved within the first weeks of the campaign. You don’t need to pay for unneeded audits each month of your campaign. Overall, this reduces costs and allows you to see faster results.

Is working in a sprint project format more cost-effective than traditional monthly retainers?

Typically, yes.

If compared side by side, you will save money by paying for exactly what you need and no more.

Monthly retainers are still desirable for many projects, but we still adapt to focus on precisely what needs to be done and cut out all the fluff.

Link Building FAQs

Are Contactora links safe?

Absolutely. We exclusively create white hat links, steering clear of PBNs, link farms, or any dubious link-building tactics. All links are established via genuine outreach, which involves identifying reputable sites, validating their metrics, and negotiating with site owners for link placement.

How does Contactora determine which sites are suitable for link placement?

We check each potential site for the following metrics.

Trust – Is the site trustworthy
Relevance – We only build links from sites that are relevant to your business
Traffic – We ensure that the site has real traffic
Real – Each site is assessed to ensure it is real and not part of a link farm or PBN.

What if my link is taken down or broken?

If your link is removed or breaks within three months of publication, we will repair or replace it with a similar link. We’ll do our best to rectify issues arising after three months, but a small fee may be applicable.

Do you provide reports or analytics on the performance of the links?

You can find the link in your client workbook once the link is live. We don’t monitor traffic from the link to your site, but we can help guide you on how to do this within your Google Analytics account.

Content FAQs

Can I review the content before it is published?

We will send the doc to you for approval before it goes live. You can view the draft directly from your client folder and make any comments or suggestions within the document.

Do you use AI writing tools?

We use AI to speed up the briefing and research. Content is still produced by our human writers. We never use unchecked AI content. All content is manually optimised and proofed by real human writers.

Who owns the right to the content you produce?

You 100% own the content. We will never use your content anywhere else. It is yours.

What about plagiarism?

All our content is passed through a quality check tool, which will check for plagiarism, quality, readability and SEO optimisation. If it fails one of the checks, it is rewritten.

Can I get a revision on the content?

Yes, we have unlimited revisions. You have full access to the document, so you can comment, suggest changes or make edits directly. It is rare to need more than 1-2 revisions.